Shipping policy

📦 Shipping Policy

Last updated: [07-01-2026]

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered across Bangladesh.

🚚 Shipping Coverage

We currently ship all over Bangladesh.

If you are unsure whether delivery is available in your area, please contact our support team before placing an order.

⏱️ Order Processing Time

All orders are processed within:

1–2 business days

Orders are not shipped or delivered on public holidays.

If we are experiencing a high volume of orders, processing may be delayed slightly. In such cases, we will contact you by phone or email.

📍 Delivery Time

Estimated delivery times after dispatch:

  • Inside Dhaka: 1–2 business days

  • Outside Dhaka: 2–5 business days

  • Remote areas: 3–7 business days

Delivery times may vary depending on courier service, location, weather, or unexpected circumstances.

💰 Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Package size and weight

Any applicable delivery fee will be clearly shown before you complete your order.

Occasionally, we may offer free shipping promotions, which will be announced on our website.

🔧 Car Parts & Large Items

Some heavy or large car parts (such as bumpers, batteries, body parts, or tools) may:

  • Require special delivery handling

  • Have higher delivery charges

  • Take additional time

Our team will contact you if special arrangements are needed.

🛠️ Services

For service-based orders (installation, inspection, maintenance, etc.):

  • Our team will contact you after order placement

  • Appointment time and location will be confirmed directly

  • Shipping does not apply unless physical products are included

📞 Delivery Confirmation

Our courier or support team may contact you before delivery.
Please ensure your phone number and address are correct when placing an order.

❌ Failed or Delayed Deliveries

We are not responsible for delays caused by:

  • Incorrect addresses

  • Customer unavailability

  • Natural disasters, strikes, or courier issues

If a delivery fails, we will contact you to rearrange shipment.

📦 Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Contact us within 24 hours of delivery

  • Provide order number and photos/videos

We will investigate and arrange replacement or refund according to our Refund Policy.

📩 Contact Us

For any shipping-related questions:

Email: [support@carhubstore.com.bd]
Phone/WhatsApp: [01730-135039]
Business hours: [10am-6pm]